Using a Broker Service for an Auto Shipping Quote

Obtaining an auto shipping quote through a broker service is quite simple. Initial car shipping rates do not factor in the itemized list of options that affect the final cost, but do provide you with a decent place to start.

What’s a Broker?

In the world of vehicle transportation there are two types of companies: carrier and brokers.

Carrier companies, who can also provide you with an instant on-line car shipping quote, own and operate the trucks used to transport cars. In the case of international shipping, carriers often have an established relationship with the company that provides the plane, train or boat service. One of the primary benefits of a carrier service is that you are able to deal with the auto shipper directly. You may even be able to meet the driver of the truck or, in the case of drive-away services, the man or woman who will drive you car.

Brokers serve as middle-company, between you and the carrier company. Many can provide multiple instant quotes and possible additional company comparison information. In addition, brokers can set up all the arrangements with a carrier company for you.

Broker Concerns

Many people have negative feelings about using brokers, opting only to use them to obtain an auto shipping quote and preferring to deal with the carrier companies directly. The main cause of concern when is come to brokers is bias and many consumers ask questions such as: Will I get the services I paid for? Is the carrier reputable? Are recommendations and quotes truly accurate? Is there a side-deal between the companies?

These are all legitimate concerns; however, as a consumer you are not without rights or protections.

Check Their Reputation

Just as carriers are issued USDOT identification, brokers are issued MC numbers that give you the ability to search their history. You can also ask family, friends and colleagues if they’ve heard of the company, contact consumer advocacy groups and read on-line reviews. You can also search a few broker sites to see if a specific company shows up in multiple search queues – this will give credence to the initial quote of that company.

Also keep in mind: poor carrier service reflects poorly on the broker company.

Ask Questions

If you are concerned that the broker has recommended a company based on a side-deal, confront them. Ask them about their experiences with a company and always ask for the carrier’s name. If the broker is confident in their service, they should be willing to provide you with the information needed to do your own investigating.

Although bias raises flags for many consumers, a history with a company may actually be beneficial to you. The broker company may have a rebate or moving quotes discount program if you choose a specific carrier.

Ask the broker why they recommend a specific company:

• Positive customer feedback
• Easy to work with
• Best rates
• Special car transportation services to accommodate your vehicle
• Mutually beneficial arrangement
• End costs are more reasonable compared to others

In addition, ask what standards they expect from a carrier company – if the broker expects the same level of quality as you, then you might want to consider taking there recommendation.

Choosing a Broker

If you choose to use a broker to obtain an auto shipping or even moving quotes or to set up carrier services on your behalf, approach as you would any company – research their reputation, make sure they can provide the services you require and ensure that the cost is reasonable for the quality you expect. Although many people have concerns, the success of a broker’s business relies upon them choosing to work with quality carrier companies.